Weick And Sutcliffe 2007
Managing the unexpected: what business can learn from high reliability organizations -- The expected--and the unexpected -- A closer look at process and why planning can make things worse -- Assessing your capabilities for assured performance -- Organizational culture and the unexpected -- How to manage mindfully
'Managing the Unexpected shows executives and upper level managers how to manage under trying conditions. The authors reveal how HROs create a collective state of mindfulness that produces an enhanced ability to discover and correct errors before they escalate into a crisis. Through a discussion of this principle and the practices that can be used to apply it, the authors show how to anticipate and respond to threats with flexibility rather than rigidity. Their practical, solutions-oriented approach includes numerous case studies demonstrating 'mindful' practices and enables readers to assess and implement mindfulness in their own organizations.'--Jacket
- In Unexpected, a five-session video Bible study (DVD/digital video sold separately), bestselling author Christine Caine shows that while most of us have been trained to fear the unexpected and want everything to be 'under control,' God wants us to anticipate the unexpected with a faith-filled perspective rooted in trust.
- Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that.
Weick And Sutcliffe High Reliability
Includes bibliographical references (pages 175-189) and index Managing the unexpected: what business can learn from high reliability organizations - The expected-and the unexpected - A closer look at process and why planning can make things worse - Assessing your capabilities for assured performance - Organizational culture and the unexpected - How to.